FAQ | Extended Warranty

Frequently Asked Questions

Insurance and warranty products are offered by Solidarity and BKIC (GIG Bahrain)*. Assistance services are offered by Gulf Assist.

Car Insurance

To drive car in Bahrain, it is mandated by law to at least

buy a third-party car insurance. However, keeping in view that damage repairs are costly for your own car too, vehicle owners buy comprehensive car insurance to enjoy complete peace of mind.

To drive car in Bahrain, it is mandated by law to at least buy a third-party car insurance. However, keeping in view that damage repairs are costly for your own car too, vehicle owners buy comprehensive car insurance to enjoy complete peace of mind.

Car insurance is provided by Solidarity, powered by stc.

Solidarity is licensed and regulated by Central Bank of Bahrain as a locally incorporated Takaful firm – category 4. stc is as an appointed representative of Solidarity which allows stc to help you buy car insurance from Solidarity using this website.

Car insurance is provided by Solidarity, powered by stc. Solidarity is licensed and regulated by Central Bank of Bahrain as a locally incorporated Takaful firm – category 4. stc is as an appointed representative of Solidarity which allows stc to help you buy car insurance from Solidarity using this website.

Simply visit get a car insurance quote

provide your car details and in less than 1 minute we will share the quotation received from Solidarity with you. Generating quotation and comparing plans is absolutely free. You can also receive the quotation on your email for future use.

Simply visit get a car insurance quote provide your car details and in less than 1 minute we will share the quotation received from Solidarity with you. Generating quotation and comparing plans is absolutely free. You can also receive the quotation on your email for future use.

You can buy the mandatory third-party policy starting

from BD 53* or buy the most recommended comprehensive car insurance starting from BD 120*. T&C applied

You can buy the mandatory third-party policy starting from BD 53* or buy the most recommended comprehensive car insurance starting from BD 120*. T&C applied

You can pay for the car insurance provided by

Solidarity using your debit or credit card. Also, you can pay using your stc postpaid line.

You can pay for the car insurance provided by Solidarity using your debit or credit card. Also, you can pay using your stc postpaid line.

Yes. You can enjoy discounts,

cash back and other benefits. For details, visit: deals & offers

Yes. You can enjoy discounts, cash back and other benefits. For details, visit: deals & offers

Upon completion of the payment ,

your car insurance policy received from Solidarity will be emailed to you.

Upon completion of the payment, your car insurance policy received from Solidarity will be emailed to you .

You can contact Solidarity Helpline on 17130000

to raise your claim. You can also submit your claim by emailing [email protected] You can also visit Solidarity Salmabad office. Building 1405, Road 426, Block 704
For more details,, Click here

You can contact Solidarity Helpline on 17130000 to raise your claim. You can also submit your claim by emailing [email protected] You can also visit Solidarity Salmabad office. Building 1405, Road 426, Block 704
For more details, Click here

You can call Insurance company customer

care at 17130000 or stc customer care at 124.
For more details, Click here

You can call Insurance company customer care at 17130000 or stc customer care at 124 .
For more details, Click here

Repairing and replacing smartphone in case of accidental damage , ...

screen damage, liquid damage, robbery and other covered events can be very costly. Device insurance provided by Solidarity helps you save that money because in case of such events, Solidarity will repair or replace your smartphone .

Repairing and replacing smartphone in case of accidental damage, screen damage, liquid damage, robbery and other covered events can be very costly. Device insurance provided by Solidarity helps you save that money because in case of such events, Solidarity will repair or replace your smartphone .

Device insurance is provided by Solidarity ...

powered by stc. Solidarity is licensed and regulated by Central Bank of Bahrain as a locally incorporated Takaful firm – category 4 .

Device insurance is provided by Solidarity powered by stc. Solidarity is licensed and regulated by Central Bank of Bahrain as a locally incorporated Takaful firm - category 4.

All smartphone brand offered from stc stores and...

online shop are covered in device insurance program .

All smartphone brand offered from stc stores and online shop are covered in device insurance program.

You can buy the basic screen damage plan for BD 2.75...

month or complete smartphone protection plan for BD 3.25 per month. T&C applied.

You can buy the basic screen damage plan for BD 2.75 month or complete smartphone protection plan for BD 3.25 per month. T&C applied

You must visit stc Service Center, City Center Mall , ...

within 5 working days from the date of damage. According to terms and condition of Solidarity’s device insurance policy, claims submitted after 5 days will be rejected .
For more details on submitting claims, Click here

You must visit stc Service Center, City Center Mall , within 5 working days from the date of damage. According to terms and condition of Solidarity’s device insurance policy, claims submitted after 5 days will be rejected .
For more details on submitting claims, Click here

1. Report the robbery of your mobile phone ...

to stc within the first 12 hours and instruct them to block the line .
2. Report the robbery of your mobile phone to the Police within 24 hours of the incident. A police report must be obtained .
3. Please visit stc Service Center located in City Center Mall and our representative will facilitate you in initiating the claim and guide you about repairs and/ or replacement .
For more details on submitting claims, Click here

1. Report the robbery of your mobile phone to stc within the first 12 hours and instruct them to block the line .
2. Report the robbery of your mobile phone to the Police within 24 hours of the incident. A police report must be obtained .
3. Please visit stc Service Center located in City Center Mall and our representative will facilitate you in initiating the claim and guide you about repairs and/ or replacement .
For more details on submitting claims, Click here

1. Copy of the Insured Customer CPR, passport ....

2. Copy of the Certificate of Insurance .
3. Insurance claim form .
4. In case of Robbery original copy of the complaint filed with the Police .
5. Payment receipt from the SIM provider of the SIM replacement .
For more details on submitting claims, Click here

1. Copy of the Insured Customer CPR, passport .
2. Copy of the Certificate of Insurance .
3. Insurance claim form .
4. In case of Robbery; original copy of the complaint filed with the Police .
5. Payment receipt from the SIM provider of the SIM replacement .
For more details on submitting claims, Click here

Your device can experience fault and defects at any time. When this damage occurs during first year, you can claim a manufacturer warranty but if the fault or defect arise after end of manufacturer warranty, then extended warranty helps a lot!

If the fault or defect arise after end of manufacturer warranty, then repairing or replacing the device can be very costly. Extended warranty plans provided by BKIC (GIG Bahrain)* helps you save that money because in case of such events, BKIC (GIG Bahrain)* will repair or replace your device.

Extended warranty is provided by BKIC (GIG Bahrain)*, powered by stc. BKIC (GIG Bahrain)* is licensed and regulated by Central Bank of Bahrain as a locally incorporated insurance firm.

Note : All extended warranty plans purchased before 25th Oct 2022 will continue to be serviced by Solidarity Bahrain.

Extended warranty is provided by BKIC (GIG Bahrain)*, powered by stc. BKIC (GIG Bahrain)* is licensed and regulated by Central Bank of Bahrain as a locally incorporated insurance firm.

Note: All extended warranty plans purchased before 25th Oct 2022 will continue to be serviced by Solidarity Bahrain.

Smartphone, smartwatches, airpod & earbuds, laptop & PC, iPad & Tablet, TV and gaming consoles are covered in extended warranty program.

Smartphone, smartwatches, airpod & earbuds, laptop & PC, iPad & Tablet, TV and gaming consoles are covered in extended warranty program.

You must visit stc service in City Center within 5 days from the date of fault and the dedicated agent appointed from BKIC (GIG Bahrain)* will support you throughout the claim process.
For details, visit: Click here

You must visit stc service in City Center within 5 days from the date of fault and the dedicated agent appointed from BKIC (GIG Bahrain)* will support you throughout the claim process.

For details, visit : Click here

1. Copy of CPR and/ or passport
2. Copy of certificate of extended warranty (“Certificate”)
3. Insurance claim form
Insurance company can request additional documents depending upon the case.

1. Copy of CPR and/ or passport

2. Copy of certificate of extended warranty (“Certificate”)
3. Insurance claim form
Insurance company can request additional documents depending upon the case.